Jay Steven Sultan
1093 Burning Oak Dr, Bishop, GA
30621, (706) 769-8133, j@SultanMail.us
Healthcare Consulting Executive
Physician Incentive Programs ~ Gainsharing ~ Pay for Performance ~
Co-management ~ Value-Based Purchasing
Quality of Care and Efficiency Measurement ~ Statistics &
Business Intelligence ~ Predictive Modeling ~ ROI Focus
Skills
and Accomplishments
Leadership
¨ Ten years experience leading the consulting and analytics/informatics practice
of a leading-edge healthcare IT company; seven years experience running the
strategic consulting and software design unit of a vertical software
development company
¨ Innovated intellectual property
throughout career (created vertical markets, patent author)
¨ Frequent speaker at conferences
(upcoming: 6th Annual Summit on Healthcare Quality)
¨
Expert in
staff development; a teacher at heart. Coaches and empowers staff, focusing on
professional development; currently mentoring numerous people,
including current CIOs
Client-Facing
¨ Played a decisive role in closing the sales process for numerous engagements
(every single client of MedAlign and Resource Partners), providing ROI
rationale and models, assurance of technical capability, and establishing client
confidence in our services
¨ Regularly met with CEOs/CFOs of
hospitals and insurance companies
Example: Texas Hospital System (a 1,000-bed hospital system)
o Regularly met with CEOs/CFOs of hospital to acquire and close
business, manage all aspects of service delivery, and develop follow-on
projects
o Quality and efficiency improvement project included management of
both client and internal analysts
o Total projected ROI of $10 million
in three years
o For details see JaySultan.com/THS-CaseStudy.pdf
¨
Client
relations and client management experience (including American Express, MCI,
Levi Strauss, US Government, KPMG, Blue Cross/Blue Shield South Carolina)
Service Delivery
¨ Experience leading numerous health care consulting engagements from
acquisition to conclusion
Example: Kentucky Hospital
Gainsharing Project was a demonstration project selected and approved by
the U.S. government to develop best methods of hospital/physician gainsharing
for eventual national adoption
o Met with hospital CEO and executives from corporate parent to
close account
o Personally managed project, including hospital resources
o Designed the gainsharing programs in all particulars
o Wrote in ten days the 1000 page application chosen out of hundreds
by the US Government
o First year savings projected at $7 million
o For details, see JaySultan.com/KY-CaseStudy.pdf
¨ Expert in gainsharing, value-based purchasing, pay-for-performance,
co-management, and physician incentive systems, using a portion of efficiency
improvements to fund quality improvement
¨ Extensive training and knowledge
in business intelligence, data mining, and quantitative
analysis, including statistical and predictive analysis methods
¨ Experience leading numerous technology
engagements from acquisition to conclusion
Example: Union Pacific
Railroad was a $1.7 million software consulting and design project using
Delphi and PL-SQL to develop a three tier enterprise system
o Solicited and closed account
o Personally managed project, including client’s IT resources
o Ten years later, the system is still used
by 200 people in 10 departments and manages $200 million in annual
revenue
o 1,200 Oracle objects in the model and 1.6 million lines of code
(estimated)
o For details, see JaySultan.com/UP-CaseStudy.pdf
¨ Experience in software
development and implementation, including requirements determination, database
modeling and system architecture, and software design; advocate of Agile
methodology and test-driven development;
¨ Guru in programming PL/SQL;
experience in numerous languages; most recent programming project was November
2007 (SQL)
¨ Facilitated large-scale software
requirements and design process (one lasted 6 months with 100+ participants
from 30 different functional divisions)
Management
¨
Managed numerous consulting projects and exceeded initial ROI projections in multi-million
dollar consulting projects to increase revenue, reduce expense, improve quality,
etc.
¨
Exceeded initial ROI projections in
multi-million dollar projects
Example:
KPMG (hired to develop for their
telco client, IXC), ten month
subcontract
o Created real estate tax system and integrated
with Oracle Financials
o Included system design, data modeling,
project management, programming in Delphi and PL/SQL, process reengineering,
integration with Oracle Financials, implementation of the Oracle Financials
o Development team of included 12 people
including both client and KPMG staff
o Project was on-time, on-budget
o Exceeded ROI projections; had a positive ROI within the first year
¨
Budget and AP/AR responsibility
¨
Managed personnel at all levels, including 35
employee software company
¨
Extracurricular management experience includes
conducting county-wide elections for 10 years, managing disaster relief
operations, and running a three day academic competition for 2,000 high school
students
X-Factor
¨
Empathic ability to quickly analyze and
integrate information from subject-matter experts, combining unrelated pieces
to understand a business situation as they view it
¨
Analytic ability to comprehend many separate
pieces of new information and quickly synthesize them into a contextualized
whole
¨
Reduces risk in projects
– comprehends the perspective of all stakeholders in a project and prevents
mistakes by acting as a translator between people with different skill sets;
ensures common understanding and comprehension between different constituencies
¨
Background in finance and economics
¨
Able to successfully undertake
major assignments outside of skill area
o With no
background in intellectual property legal issues, wrote a business method
patent and guided it through a 8 year approval process; the patent is worth millions today
o With only 8
billable hours of assistance from an attorney, wrote the complete Private
Placement Memorandum and associated legal documents for a venture capital
investment
Experience
MedAlign, Director
of Client Services/Chief Informatics Officer (October 1998 to May 2008)
MedAlign is
a health care consulting company, with an innovative ASP software and services
product. The product measures the
performance of physicians, allowing measurement and financial incentives for
improved quality of care and efficiency.
The consulting provided to clients and data analytics are at the heart
of this new concept.
¨ Managed the
informatics (consulting) group, including peripheral issues such as ROI
documentation and ETL issues
¨ Responsible
for corporate finance function (GL/AP/AR and equity financing)
Recent MedAlign Consulting Projects
Kentucky Hospital Gainsharing Project (2008 - see
above) will deliver $7 million savings to the hospital in the first year and
significant reduction in mortality through improved glycemic management of ICU
patients
Texas Hospital System (2007 - see above) was a quality
and efficiency improvement project included management with a total projected
ROI of $10 million in three years
Major Midwestern Insurance Company (2007)
·
Six month project on 300GB dataset, with 170
million claims and 380,000 providers
·
Identified opportunity for improved asthma
maintenance that would reduce costs by $20 million
in three years and eliminate 10,000 avoidable hospitalizations
·
Defended methods and findings to skeptical
physicians
·
Trained client’s analysts on methods to “find
actionable information”
·
Created innovative method to infer asthma
patient acuity (the National Institute of Health is considering adoption of it
on a broad scale)
Blue Cross/Blue Shield of South Carolina (2006)
·
Evaluated potential risk and reward of new
physician compensation plan, using 1.2 million claims for 2,200 providers
Real Estate
REsource Partners, VP, Consulting Services; Owner (August
1992 to August 1998)
REsource
Partners developed multi-tiered enterprise-level software applications for the
real estate function of Fortune 500 companies.
This was the first software to automate a tenant’s administrative
activities and evaluate real estate costs to company KPIs. Wrote the software in 1988, then acquired the
company from its original owner and grew it to 35 employees and a powerful
client list, including American Express, US Treasury, MCI, AT&T,
Peoplesoft, Cushman & Wakefield, Georgia Power, WorldCom, Lipton Tea
Company, and many others.
¨ Provided
executive management of the entire staff (35 FTEs)
¨ Managed
numerous enterprise-level IT projects from planning to conclusion, all of which
were implemented ($1.7 million example above)
¨ Responsible
for corporate finance function (GL/AP/AR and bank financing)
¨ Consulting
project for Union Pacific Railroad found
$2 million in missed billing during an acquisition of Southern Pacific
¨ Consulting
project for American Express
assisted the company in making consolidation decisions of 4,000 retail
locations after the acquisition of Thomas Cook, based upon financial and
non-financial Key Performance Indicators
¨ Managed 15
major development projects from start to end
Example: American Express
o
Software to
manage 1,500 locations in 120 local currencies
o
Integrate
into existing back end systems, including AP and GL
o
The company saved an estimated $2.5 million in the first year
o
Four months
on-site, project was on-time and on-budget
¨ Sold the
company after creating the new vertical software market
The first IT
employee of this 150 person administrative department of a major university, originally
hired as a programmer to develop custom applications for divisional use; this
position evolved into the creation and management of a full IT department.
¨ Responsible
for the conception, design, development, implementation, and evaluation for all
aspects of computer usage for the UGA Police Department and Environmental
Safety Services. Parallel systems were
developed in UNIX and DOS, using C and SQL
¨ Pioneered
many new IT uses in law enforcement, including the first installation of laptop
PCs in patrol cars
United States Department of Agriculture, Computer Specialist (1983-1985)
Education
& Activities
University of Chicago, Master of Arts in
Social Sciences, August 1992 [study in international economics and
international law].
University of Georgia, Bachelor of Arts Political
Science, minor mathematics, June 1989.
Member: Healthcare
Information and Management Systems Society (HIMSS)
Recent Speaker: Data Management Executive Conference (Los Angeles, CA – Nov.
2007)
Scheduled
Speaker: 6th Annual Summit on
Healthcare Quality (Boston, MA – August 2008)
Board Member: Local Board of Elections (1994-2004), American Red Cross
(2000-2003)
